Regardless of the type of service or the service plan you have, you are required to put a payment method on file. Charges for services are automatically drawn from that account according to the terms you agreed to in an ILP or Inkwell Service Agreement.
After logging in, check that your profile information is accurate, and then navigate to the Payment Methods tab to set up your payment information.
Next click on New Credit Card. In the screen that appears, fill in the details, making sure the address you enter is the address that is on file with the credit card company.
If you load more than one credit card number, make sure that you indicate which card is to be used as the default by pressing on the red cross.
Finally, press SAVE CARD.
Rest assured that your personal information is secure. The system does not save your credit card number and does not share it with us at Inkwell. It is sent via encryption to Stripe, our credit card processing company. Stripe secures the number and sends back a card profile ID that will be used for all future transactions.
No services will be scheduled or conducted until your payment information is added to your account.