What is my Inkwell account?
Inkwell creates a personal account for you through Teachworks, an online application for tutors and parents that makes our services more robust. The tool provides you easy access to needed information anytime from anywhere with an Internet connection. Changes entered by teachers and staff are immediately visible in both your family and student accounts.
You can . . .
- view a calendar of sessions
- receive automatic session reminders
- view and pay invoices online
- read teacher’s personalized notes for every session
- view a list of homework assignments
- request sessions
- enroll in a class
- communicate with teachers
Frequently Asked Questions
How do I set up my user account?
- Open the Welcome to Inkwell English Education email. If you accidentally deleted it or can’t find it, just let us know and we’ll send you another email. Email us here.
- Click the link Confirm my account.
- Your username is your email address–set up a password.
Then click Confirm Account. - Log into your new account at https://inkwelledu.com/login/.
How do I pay for services?
Regardless of the type of service or the service plan you have, you are required to have a payment method on file. Charges for services are automatically drawn from that account according to the terms you agreed to in an à la carte registration, ILP, or Inkwell Service Agreement. If you do not have a payment method on file, you will need to set one up.
- Using your registered email and password, log into your personal Inkwell account at https://inkwelledu.com/login/.
- On the menu bar, click on BILLING and select CREDIT CARDS.
- Press the ADD CARD button, fill in your credit card information, and press SAVE.
Rest assured that your personal information is secure. The system does not save your credit card number and does not share it with us at Inkwell. It is sent via encryption to Stripe, our credit card processing company. Stripe secures the number and sends back a card profile ID that will be used for all future transactions.
Alternatively, if you see a PAY ONLINE button in an invoice mailed to you, you can pay that invoice online.
- Open the emailed invoice and click on the https:// link at the bottom.
- Click on the green PAY ONLINE button. Each link is specific to a particular invoice, so do not try to re-use a link.
- Complete the payment form.
- Click SUBMIT.
If you’ve misplaced an invoice, you can find it in your account.
- Using your registered email and password, log into your personal Inkwell account at https://inkwelledu.com/login/.
- Click on BILLING tab to view transactions.
- Select an invoice that has a balance due.
- Complete the payment form.
How do I add a session?
- Using your registered email and password, log into your personal Inkwell account at https://inkwelledu.com/login/.
- Click on the CALENDAR tab on the menu bar and select REQUEST SESSION from the drop-down menu.
REQUEST SESSION Fill out all the fields on the form.
Request Session Dialogue Box - Press SUBMIT and wait for your selected teacher to respond to your request. If you do not hear from the teacher within 24 hours, call.
How do I cancel or reschedule a session?
You must give at least 36 hours’ notice to ensure that your account isn’t charged for a missed session.
- Using your registered email and password, log into your personal Inkwell account at https://inkwelledu.com/login/.
- On the menu bar, select CALENDAR and then click on the session you want to change.
Click on View at the bottom of the pop-up. - Click on VIEW at the bottom to see session details.
- Press the CANCEL button at the bottom of the pop-up box.
- Review Inkwell’s schedule change policies that appear. Type in the details of your request–be specific about when you are available to reschedule the canceled session.
- If you want to proceed, press the CANCEL button at the bottom of the pop-up.
How do I read session notes from my teacher?
- Using your registered email and password, log into your personal Inkwell account at https://inkwelledu.com/login/.
- Click on the CALENDAR tab.
- Click on your child’s session.
- In the pane that opens, select VIEW. A screen will appear listing details of the session.
How do I join a class that is open for enrollment?
- Using your registered email and password, log into your personal Inkwell account at https://inkwelledu.com/login/.
- View the main calendar.
- Go to Open Sessions of the right-hand panel.
- Select SHOW and press SUBMIT.
- Go to the date of the class you want to enroll in. Then click on the title of the class. If you do not see the title, click on VIEW MORE,
- Click the JOIN link in the pop-up window.
- Select the student to join the class.
- Complete and submit the form.
How do I update my account?
- Using your registered email and password, log into your personal Inkwell account at https://inkwelledu.com/login/.
- On the menu bar, click on PROFILE.
- Click the UPDATE link at the top.
- Change the outdated information in your PROFILE.
How do I find my Zoom link?
- Using your registered email and password, log into your personal Inkwell account at https://inkwelledu.com/login/.
- Go to your calendar and click on the session you want to join.
- In the pop-up window, select VIEW.
- Scroll down to find the JOIN ZOOM MEETING link.